FAQ

The designing and production process takes 4-5 weeks. The delivery takes 5-7 days once the invitations are dispatched.

*Buyers are responsible for any customs and import taxes that may apply.

The delivery is subjected to the customs clearance and sometimes there are delays. We are not responsible for the delays due to the customs clearance process.

Yes we do provide the digital visuals. We first make the draft invitation and provide digital proofs of the same. Once the digital proofs are approved, we then proceed with the next step of the production process where we make a physical sample of the invitation called pre-production sample (PPS). Once the PPS is ready, we do provide the pictures of same and wait for the customer’s approval. After the PPS is approved by the customer, we then finally launch the bulk production.

We recommend ordering the invitations 3 to 4 months in advance to avoid any delays.

We always review the printing draft rigorously to make sure that there are no errors. We just make sure that there are no common errors such as Spelling, Typos, Dates or the Alignment; however we cannot guarantee that we will eliminate every error. Hence, we never print anything that has not been approved by the customer. We do email the digital proof and keep working on the same. Once the customers are satisfied with the digital proof, only then we initiate the printing job.

The minimum order quantity we accept is 50 pieces. Orders below 50 pieces will have additional charges.

If you want to order the samples, the charges will be different. Please convo us for the details about sampling charges.

We have a vast experience in the printing line with specialization in wedding and party invitations. We can print invitation inserts and the Wedding stationery in Leaf/Foil, Letterpress, Standard/Digital and Thermography/Raised. We can provide you our designs or our designers will gladly assist you to create your own custom design. We can also do printing work on different fabrics.

Customers can order the samples as many as they want. We recommend ordering the samples to check the quality and design. This helps in deciding whether any changes or customization is required. You can order samples in any color of your choice. The standard sampling process takes 2 weeks or depends upon the quantity of the samples ordered. The charges for sampling are different. Please convo us for the details about sampling charges.

The normal sample delivery time is 3 to 5 days once dispatched. The bulk production orders take 7 to 10 days to get delivered once dispatched. The bulk production shipments are subjected to the customs clearance which in some cases may take two weeks or more to get delivered. Since customs is the government regulated department in most of the countries and we don’t have any influence over them.

Yes, we can print in any language. E.g. French, Deutsch, Spanish, Italian, Arabic or any other languages.

We use MDF hardboard recycled wood to make flat invitations as well boxed invitations. Our invitations are wrapped with silk, velvet, suede, leatherette or paper.

If there is a defect in the product you received from us, kindly let us know within 2 weeks after the delivery date, we will provide the replacements of the defective item/s. After this period, no claim shall be entertained.

We provide door to door shipping and delivery facility through DHL, FedEx, UPS etc. If a customer wants to ship on his/her own, that is also accepted with all the required documentation provided by us.